17 Top Furniture Companies

Before you order furniture online

Furniture is large, expensive and hard to return, so it pays to check the seller first. Some stores make or stock their own items; marketplaces list items from many sellers with different shipping and return rules.

• Measurements. Measure doorways, stairs and elevators as well as the room. Compare them with the packaged size, not just the assembled size.
• Delivery level. Curbside drop-off, room-of-choice delivery and assembly cost different amounts. Check what the price includes.
• Returns. Large items may carry return shipping or restocking fees. Custom or made-to-order pieces often cannot be returned.
• Materials. Look for frame material, fabric, finish and care instructions. Ask for swatches when color matters.
• Who the seller is. On a marketplace, note the individual seller as well as the platform.

Common delivery and quality problems

Reviews in this category often describe long or missed delivery windows, damage in transit and missing parts. Inspect the item before the delivery team leaves and photograph any damage. Keep the packaging until you know everything is complete. If you finance a purchase, read the credit terms separately. Each CandorRated company page shows who appears to run the website, how long its domain has existed, the contact details found and reviews from other buyers. Filtering by country or city helps if you want a retailer with a showroom nearby.

Frequently asked questions

What if furniture arrives damaged?

Note it on the delivery paperwork if you can, take photos and contact the seller quickly.

Are delivery dates guaranteed?

Often they are estimates. Ask what happens if the date slips.