7 Top Phones & Accessories Companies

Before buying a used phone or phone accessories

This category includes cases and screen protectors, chargers and cables, and services that buy or resell used phones. The main risks are different for each, so check the points that apply to you.

• Used phones: ask for the IMEI number and check that the device is not reported lost or stolen, still under a finance agreement or locked to a carrier.
• Compatibility: confirm the phone works on your carrier's network bands, and that a case or protector is made for your exact model.
• Trade-in quotes: an online quote is usually provisional. Read how the company grades condition and what happens if it offers less after inspection.
• Chargers and cables: very cheap chargers may skip safety testing. Look for recognized safety markings for your region.
• Accessory warranties: some brands offer replacement programs for cases and protectors. Check the conditions and shipping costs.

Common problems and how to avoid them

Customers in this category often report trade-in offers cut after inspection, phones that arrive carrier-locked and accessories that do not fit. Photograph a phone's condition before sending it, remove your accounts and back up data, and keep the original quote. CandorRated company pages show who runs the website, how long its domain has existed, contact details found and customer reviews.

Frequently asked questions

What is an IMEI check?

It looks up a phone's unique number to see if it is reported lost, stolen or blocked by a carrier.

Why was my trade-in offer lowered?

Companies often reduce the price if the inspection finds damage or a different condition than declared. Ask for photos and the option to have the phone sent back.

Should I remove my accounts before selling?

Yes. Sign out of all accounts, turn off device locks and reset the phone, or the buyer may not be able to use it.