Las Vegas, United States
Vijay Kumar
2 reviews
Perfect for who are searching for best fashion brand
Baught clothes from them and the quality is premium
Date of experience: October 14, 2026
Zappos Reviews
Online shoe and clothing shop
3.8
Average · 1 review
About Zappos
Zappos is an online shop that started with shoes and now sells clothing, bags and accessories from many outside brands. It serves shoppers in the United States through its website and an iOS app.
The company was founded in 1999 and is headquartered in Las Vegas. Its parent company is Amazon, and the zappos.com domain was registered in the same year the business started. Zappos has a Wikipedia article. The site carries help, about, contact, returns, shipping, terms and privacy pages, and a phone number is listed. It is also active on Instagram and TikTok.
When buying footwear online, fit is the most common reason for a return. Compare the size chart with a pair you already own, read what reviewers say about sizing, and keep the original box and packaging until you are sure the shoes fit. Check the returns policy for the time limit, whether worn items are accepted and how refunds are paid. Shipping speeds and costs can depend on your location and the item, so look at the delivery estimate at checkout before you pay.
- Founded
- 1999
- Based in
- Las Vegas, Nevada, United States
- Parent company
- Amazon
- Online since
- 1999
- Category
- Shoes
Facts collected from public sources · last checked 13 Oct 2026. Report incorrect info
Who runs zappos.com?
8 facts confirmedFacts we could confirm about who runs this website, each with its source. They are not a rating or a verdict — reviews are. How we check
-
Domain registry
Domain registered for 27 years
zappos.com registered 12 Jul 1999 · paid up until Jul 2027
-
Live check
Secure connection
TLS 1.3 · certificate by Let's Encrypt · valid until Nov 2026
-
Company website
Physical address published
Not found on the homepage, contact or about pages — other pages not checked
-
Company website
Phone number published
1-800-927-7671
-
Company website
Privacy and terms pages
Terms and Privacy pages found
-
Company website
Customer support information
Help, Contact and Returns pages found
-
Company website
Social media profiles
6 official profiles linked
-
Wikidata
Wikipedia article
Encyclopedia entry exists
-
Tranco list
Website popularity
Ranked #4,671 of the world’s websites — among the most-visited
Checked 13 Oct 2026 · A grey item means we couldn’t confirm it automatically (we read the homepage and its contact and about pages), not that it is missing or that something is wrong.
Company information
- Founded
- 1999
- Founders
- Nick Swinmurn
- Headquarters
- Las Vegas, United States
- Parent company
- Amazon
- Employees
- 2,300
- Industry
- retail
- Website
- zappos.com
- Online since
- 1999
- Web popularity
- #4,671 worldwide (Tranco)
Official social profiles
- Facebook(opens in a new tab)
- Instagram(opens in a new tab)
- X(opens in a new tab)
- TikTok(opens in a new tab)
- YouTube(opens in a new tab)
- LinkedIn(opens in a new tab)
Mobile apps
Sources: Wikidata, domain registry, Tranco, zappos.com. Something wrong? Tell us.
Contact & customer support
-
Main phone
1-800-927-7671 -
Contact page
zappos.com/c/contact-us -
Help centre
zappos.com/c/customer-service -
Returns & refunds
zappos.com/c/shipping-and-returns -
Shipping & delivery
zappos.com/c/shipping-and-returns
Collected from zappos.com. CandorRated is not Zappos — contact the company directly about orders, accounts and refunds.
Zappos alternatives
Similar companies in Shoes, side by side.
| Company | Candor Score | Online since | Web popularity |
|---|---|---|---|
|
Zapposzappos.com |
3.8 (1) | 1999 | #4,671 |
DSWdsw.com |
Not rated yet | 1995 | #20,162 |
Famous Footwearfamousfootwear.com |
Not rated yet | 1996 | #16,715 |
Champs Sportschampssports.com |
Not rated yet | 1995 | #76,970 |
StockXstockx.com |
Not rated yet | 2002 | #7,901 |
Questions about Zappos
Ask the communityNo questions about Zappos yet. Ask the community — people who’ve used it can answer.
From the blog
Is this your business?
Claim this free page to reply to reviews and keep your details correct.
Claim this pageFrequently asked questions
When was Zappos founded?
Zappos was founded in 1999 in Las Vegas by Nick Swinmurn.
What is Zappos's parent company?
Zappos is part of Amazon, according to Wikidata.
How do I contact Zappos?
You can call 1-800-927-7671. The company also has a contact page on its website.
Does Zappos accept returns?
Zappos publishes a returns and refunds page on its website. Check it for the time limit and conditions before you buy.
Is zappos.com a genuine website?
The domain zappos.com has been registered since 1999, the site uses a secure connection. These checks show who runs the website; they are not a rating — read the reviews for that.