6 Top Medical Supplies & Devices Companies

What to check before ordering medical supplies or devices

Medical supply companies sell everything from bandages and mobility aids to glucose monitors, breast pumps, sleep apnea equipment and hearing aids. Some items are simple retail purchases; others need a prescription and insurance paperwork.

• Prescription devices: some products can only be supplied with a prescription. Ask your clinician which applies before ordering.
• Insurance billing: if a supplier bills your insurer, confirm it is in network and ask what you will owe after coverage. Ask for a written estimate.
• Spending accounts: health spending accounts often cover eligible supplies. Check eligibility and keep itemized receipts.
• Hearing aids: in some countries, hearing aids for mild to moderate loss can be bought over the counter. Look at the trial period, fitting support and warranty.
• Returns: opened hygiene items and personal-use devices are often non-returnable. Read the policy before you open the box.
• Repeat orders: auto-ship programs for sensors and other supplies are convenient but need managing when your prescription or coverage changes.

Common problems and how to avoid them

Customers report unexpected bills after insurance processing, delays waiting for paperwork from a doctor and devices that cannot be returned once opened. Keep copies of prescriptions and insurer letters, and ask for order status in writing. CandorRated company pages show who runs the website, how long its domain has existed, contact details found and reviews.

Frequently asked questions

Will my insurance cover this device?

Coverage depends on your plan and often on a prescription. Ask the supplier and the insurer before ordering.

Can I return a device I have opened?

Often not, for hygiene reasons. Some devices have trial periods, so check the terms first.