31 Top Telehealth Services

How to choose a telehealth service

Telehealth companies offer video visits, chat-based consultations and online treatment for issues such as hair loss, skin care, sexual health and weight. Many bundle the consultation with a monthly medicine subscription. Look at both parts before you start.

• Who treats you: check that a licensed clinician reviews your case and that they are able to practice where you live.
• Type of consultation: some services use a questionnaire only. Ask if you can talk to the clinician and get follow-up care.
• What you receive: ask whether the medicine is a branded product, a generic or a compounded version made by a pharmacy, and what that means for price and supply.
• Subscription terms: note the billing cycle, how many shipments you are committing to and how to pause or cancel.
• Pharmacy choice: find out whether a prescription can be sent to your own pharmacy or only to the company's partner.
• Health data: read how your answers and records are stored and whether they are used for marketing.

What patients complain about most

Reviews often mention renewals charged before a cancellation took effect, a higher price after the first month and difficulty reaching a clinician with a question. Save confirmation emails, cancel well before the next billing date and keep a copy of your prescription. Since many of these brands are operated by a different company than the name suggests, CandorRated shows who runs the website, how long the domain has existed and contact details found.

Frequently asked questions

Are prescriptions from telehealth services valid?

Prescriptions issued by a licensed clinician after a proper assessment are generally valid where that clinician is allowed to practice.

How do I stop recurring shipments?

Use the cancellation option in your account or contact support in writing, and keep the confirmation.