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Trainline Reviews

Company selling train tickets for UK and European train services

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Among the 10,000 most-visited websites Registered UK company On Wikipedia Online since 1998 London, United Kingdom

About Trainline

Trainline sells train and bus tickets online and through its app, covering rail services in the UK and many operators across Europe. Travelers use it to search timetables, compare fares and store mobile tickets in one place. The company was founded in 1997 and is headquartered in London, United Kingdom. It is listed on the London Stock Exchange and has a Wikipedia article; it was previously owned by the private equity firm KKR. Its thetrainline.com domain was registered in 1998, and the UK company register shows TRAINLINE.COM LIMITED as active. The site publishes help, about, terms, privacy, cookies and contact pages and has Facebook and X profiles. Booking platforms can add a booking fee in addition to the fare set by the rail operator, so compare the final price with the operator's own website. Advance tickets are usually tied to a specific train and may not be refundable. Railcards can cut UK fares considerably. Split ticketing can save money but read the conditions. If a train is delayed, check whether you claim compensation from the operator or through the booking platform.
Founded
1997
Based in
London, England, United Kingdom
Parent company
Kohlberg Kravis Roberts
Online since
1998
Category
Bus & Train Tickets

Facts collected from public sources · last checked 13 Oct 2026. Report incorrect info

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Who runs thetrainline.com?

9 facts confirmed

Facts we could confirm about who runs this website, each with its source. They are not a rating or a verdict — reviews are. How we check

  • Domain registered for 27 years

    thetrainline.com registered 7 Dec 1998 · paid up until Dec 2026

  • Secure connection

    TLS 1.3 · certificate by Amazon · valid until Feb 2027

  • Registered company

    Trainline.com Limited · no. 03846791 · Active · incorporated 17 Sep 1999

  • Physical address published

    1 Stonecutter St, London, EC4A 4AH, GB

  • Phone number published

    Not found on the homepage, contact or about pages — other pages not checked

  • Privacy and terms pages

    Terms, Privacy and Cookies pages found

  • Customer support information

    Help and Contact pages found

  • Social media profiles

    3 official profiles linked

  • Wikipedia article

    Encyclopedia entry exists

  • Website popularity

    Ranked #4,611 of the world’s websites — among the most-visited

Checked 13 Oct 2026 · A grey item means we couldn’t confirm it automatically (we read the homepage and its contact and about pages), not that it is missing or that something is wrong.

Company information

Legal name
Trainline.com Limited
Founded
1997
Headquarters
London, United Kingdom
Parent company
Kohlberg Kravis Roberts
Industry
rail transport
Stock ticker
London Stock Exchange: LSE
Company number
03846791 (England & Wales)
VAT number
791 7261 06
Website
thetrainline.com
Online since
1998
Web popularity
#4,611 worldwide (Tranco)

Official social profiles

Sources: Companies House, Wikidata, domain registry, Tranco, thetrainline.com. Something wrong? Tell us.

Contact & customer support

Collected from thetrainline.com. CandorRated is not Trainline — contact the company directly about orders, accounts and refunds.

Trainline alternatives

Similar companies in Bus & Train Tickets, side by side.

Company Online sinceWeb popularity
Trainline logo Trainlinethetrainline.com 1998 #4,611
Greyhound logo Greyhoundgreyhound.com 1994 #26,741
Wanderu logo Wanderuwanderu.com 2011 #62,215
OurBus logo OurBusourbus.com 2004 #340,961

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Frequently asked questions

When was Trainline founded?

Trainline was founded in 1997 in London.

What is Trainline's parent company?

Trainline is part of Kohlberg Kravis Roberts, according to Wikidata.

How do I contact Trainline?

You can write to 1 Stonecutter St, London, EC4A 4AH, GB. The company also has a contact page on its website.

Is thetrainline.com a genuine website?

The domain thetrainline.com has been registered since 1998, the site uses a secure connection, it is run by a registered UK company (Trainline.com Limited, no. 03846791). These checks show who runs the website; they are not a rating — read the reviews for that.