5 Top Restaurants

Using reviews to choose a restaurant

Restaurant reviews on CandorRated cover chains and independent restaurants. With chains, experiences can differ between locations, and many branches are franchises run by local owners. Look for reviews that mention the location, and filter this list by country or city.

• Recent reviews. Menus, staff and owners change. Recent feedback tells you more than old reviews.
• Specific details. Reviews that mention dishes, wait times or service are more useful than a single word.
• Allergens and diets. Ask staff directly about allergens, since online menus may not reflect the latest recipes.
• Apps and loyalty programs. Check how points, rewards and stored balances work, and whether they expire.
• Ordering online. The restaurant's own site or app may charge a different price from delivery apps.

Common complaints and how to handle them

Common topics include wrong orders, long waits, mobile orders not ready at pickup and problems with loyalty points or gift cards. Check your order before you leave. Raise problems with the manager on the day, when they can still be fixed. For app or gift card issues, keep screenshots and contact the company in writing. Each company page shows the contact details we found on its website, how long the domain has existed and who appears to run it.

Frequently asked questions

Why does the same chain get very different reviews?

Locations may be run by different owners and teams.

How do I write a useful restaurant review?

Say which location, when you visited, what you ordered and what happened.

Who handles gift card problems?

Usually the company's customer service rather than the branch.